Microsoft Live Search Redesign

Posted by Roger TSAI

Consultancy for Microsoft Live search team

Morgan Stanley Product Website

Posted by Roger TSAI

Consultancy for Morgan Stanley IT Department

Amazon Homepage Redesign

Posted by Roger TSAI

Consultancy for Amazon.com

Redesign of Windows Live Search (2-5)

Posted by Unknown On 7:44 PM 0 comments



Redesign: Image Search of Windows Live Search



Then, Microsoft people asked my opinion about their image search of Windows Live Search page.



I'm a designer, a programmer, and a manager, and also a family member of my sweet Taiwanese family, so for my personal experience, I search images for different purpose. 


While people told me that Britney shaved her head bold, I was pretty surprised and I couldn't wait to see her bold head. I used image search to find the picture of her bold move, bold head. For that experience, I just wanna see her head, the image, and pass the image to my friend without download it to my laptop. I was thinking about how I can do it, and found that no image search engine (Google, Yahoo, Windows Live) provide that "quick share" function.




While some other times, I use image search to find pictures that I can use for my blog, to enhance things I wanna explain in my article. Also, sometimes I look for pictures for creating website, design name cards, poster, make banner for my clients. I appreciate that most of the search page provide the size option of search results. However, that seems to be the only kind thing they have. 


Windows Live image search now has Black/White option I can choose, but it doesn't really feed my need(even though, it's a good start). Why not gives users more option they can choose? I believe there're tons of people search images for artistic and design usage, but they only have limited choices of function on search page. 


I have an idea that, it'd be great if I can manage those image search result on the site like managing my email. I can select them, and download multi images at once, or forward them to my friends, or even do some simple photoshop stuff on the search pages. (If you see some car manufacturer website, they actually provide the select and download interface like, shopping cart.)



To sum up, people use image search for various purpose, and use it in different ways, it'd be great to give people useful options of images handling for better user experience.


Something about accuracy


In fact, I got the experience of having hard time of finding the images that fulfill my need. Why? Because, first of all, it's hard to get the precise keyword to find images that exactly I need. Let's say, I need a pictures showing that people use internet to communicate with each other. What kinds of keyword come to your mind? internet? communicate? If you tried that, I believe you'll get lots of result that doesn't show you what you want. Then, I tried keyword like "internet", "social", and still, I don't get the image that I want.



What's wrong with this image search keyword problem? The problem is, I use the keyword that I'm describing a concept, instead of physical object that can be shown in the image. I used "Social", "Communication", and no one knows what they exactly look like. So, as a designer, how do I tackle this problem? The first answer come to my mind is, give people more detail option to choose, or to fill with, to find the images they really want. 


For example, provide a function call "Element". Let people to input the element that shows in images, like People, Action, Item, Place, and etc. Here's what I've got in my mind:




Through the more detail elements  showing in images, people can get more precise search result. By showing user those instruction box I design (as above), user might have better idea what they really want to search. You can type in different people's name in the box, and think about the locations, or what they're doing there.  For example, I can type Jennifer Lopez into the "people" box, and "Oscar" into the location box, and "dancing" into the action box, I can more likely get the image that I'm looking for.



| edit post

Redesign of Windows Live Search (1-5)

Posted by Unknown On 2:47 PM 0 comments

Recently I had a chance to think about the UI design of Windows Live Search, internet search website from Microsoft. I actually talked to people in Microsoft who are in charge of the UI development of Windows Live Search, and they asked me about my opinion of redesign the UI (user interface) of the video and image search page of Live Search. So, I started to work on several concept I have in my mind. Here, I'm gonna share some point of view with you guys (feed back are welcome):



Understanding the user scenario

This is how I started: Thinking out of the box. Because interaction design is always about deeper understanding of user and usability, so I thought about several questions:

1) Regardless of the PC or laptop I'm using to do video search, what would be the best way of viewing video? like watching TV, DVD at home? or watch movie in theater with popcorn? What kind of experience is enjoyable when you think about watching video? For me, definitely not like those using iPod, watching [Lost] TV series on subway.


2) How do people know about a video? from friends? from advertising? or they just meet the new one picked by YouTube's function like related video, or same keyword? More importantly, what specific reason trigger the button that induce a user to start searching video online?


3) How people find online video? Do they use normal search engine? or search on  free video content provider like youtube,  joost, or Netflix? or pay content provider like MLB tv, iTunes and Amazon?


4) How people interact with online video, other than simply watching it? Do they collect videos like buying DVD in shops? Do they pay for extra services? Do they share video with friends? Do they talk about video with others? Do they use the content of video for any purpose? Can people actually make change to the original content?



After a series of questions, here are the suggestion that I gave to Microsoft:

i. Stronger Video Search

1) Think about different platform that people may use when they browse Live Search website, and design specific page for various platforms, like cellphone, iPod, PSP, car entertaining system, and etc.




2) Tools for social networking: Add more functions that allow people to communicate with. instant chatting, better video sharing, send video as gift, generate social group, location based video search.


3) Hot Filter: create filters that most of the people use. Sometimes when people use google, they type in those keywords that can be seen as filter, for example: [cute cat cartoon video]. You can see that there're some interesting filter that people thought about; video can be seen as type of content, and cute is an important keyword so you don't get a spooky cat barking freaking sound; also the cartoon can be seen as a genre.


As a result, it's important to give what people think of a reasonable filter. By getting back from user data of frequent keyword, it's easy to get what are the most common keyword that can be seen as filter(i.e. MV, hip-hop, funny), and just put these filter on the page so that other users can easily use them.

ii. Better User Interface Design

1) Use metaphor for icon design:

i. Duplicated Video: Sometimes we type in keyword for video search, and get back a lot of videos that are the same, all duplicated videos. 



While dealing with a lot of repetition of video from search result, I thought about the concept of SPAM mail. Most of the mailing system use the icon of trash can to deal with spam mail, so we can adopt the idea of trash and create an trash can icon to link to those duplicated videos.



ii. most of the video search web pages provide a filter, let you determine what size of video your looking for. 
While designing those filter like "short, medium, long video", sometimes simple icon are more powerful and attractive for communicating with user. For example, for the size wise, people easily think of the size of t-shirt, or coke cups from McDonald, you can grab the image of t-shirt or cups to design a series of icons indicating the size of images or videos. I believe it'd be more impressive than plain text.

 
2) Use popup windows and AJAX: instead of every time you click on something, it refresh the whole page and user have to wait, better to use AJAX technology that create a small pop up window for detail information, such as video description, video source, and other not-so-important information.

3) Minimalism of Video Description: In my opinion, most of the people don't really care about the video source. Let's say, you might not really wanna know the clip of A-Rod hitting a home run is from ESPN, or MLB tv, or YouTube, or NBC. 


So, instead of putting the source in the video description, what is more important to users? Is the simple image thumbnail there clearly tells you about what it is? How'bout get some tag on it? YouTube has a function of input some tag names to a video, so that you can get a rough idea of what the video is by seeing it's tags; Also, you can click on the tag to search related videos. So I think tag is a important clue of content description, and it's simple and clear. Put the tag name under the video thumbnail therefore enhance the searching experience.

TO BE CONTINUED.



| edit post

Mobile Relax Solution

Posted by Unknown On 3:55 PM 0 comments
This is a cellphone application, which lets you relax anywhere you want. No matter what kind of situation you're in, it suits your need with different modules (unless you're under water !!).

If you're busy at work, sound module allows you to relax with soothing music and comforting shapes, while you have both hands on work.



If you're tired both mental and physical, thermo module helps you relieve by helping you increase your body temperature. Base on the theory of the relationship between, once your body temperature get higher, your vessel get better circulation inside, and you will feel more relax.



What if you're really stressed by someone, that you hate or you love? Try "Shake Shake" module! It allows you to take a photo of the one you hate with cell phone camera, and shake him as a virtual character on your cell phone screen; The harder you shake, the better score you will get! [Try it] with your cellphone, if you have Nokia phone with Flash player in it.













This Relax Application is created by Daniela Stepensky and Roger TSAI, see the whole presentation [here].

Should you have any question of this application and related question(e.g. how to build a cellphone application, please do not hesitate to reply)
| edit post

Scenario Drawing

Posted by Unknown On 10:02 AM 0 comments
Rather than talk, we act. Rather than say it, we draw it. Here are the different scenario drawing to describe how people interact with various mobile relax modules.

1. Sound Visualization Module
(by Daniela)

1) standing on New York City subway platform, she's trying to squeeze in the packed cargo.


2) She feel exhausted getting a place on subway, so she started to use the mobile relax module: Sound Visualization Module.



3) As simple sound repeating, the peaceful ripple shape animation gradually changing with the tempo of sound.




4) she feels relaxed! Thanks for mobile relax module!!



2. Shake It Real Good
(by Roger)

1) in ITP workshop space(pcomp lab), things are messy; wires, cables, motors, soldering iron...


2) and crowded, people squeezing to find a place to work;


3) and noisy, metal cutting noise, people talk with unknown language, someone think he's a rocker and singing;



4) "I can't stand for these sh?t !!"


5) "go die" He pretend his cellphone is a wander stick, swing away these evil things (or a bat hitting someone)


6) he becomes Peacful again~




3. Temperature Module
(by Daniela)

1) He feels stressed from school works



(2)He use mobile relax module: visualizing your body temperature (above)


3) His body temperature get higher, using cell cable attach to his thumb and index finger to measure.



4) And as body temperature goes higher, he becomes relaxed

Conclusion:

Sometimes we need something physically balance our abnormal status, and sometimes we need an EXIT for our stimulated mind. We're trying to offer people various way to let go stress, come back to peace and relax. More thoughts will be updated on this blog.

----------This project is co-worked by ----------
Daniela Stepensky & Roger H.T. TSAI
---------------------------------------------------
| edit post

Idea vs Scenario

Posted by Unknown On 11:01 AM 0 comments
So now, we have a bunch of ideas, and we thought about scenario, we started to think evaluate each ideas' benefits and shortcoming. Click on the link below and you'll see the analysis presentation.

See the analysis(click here)



This analysis brought us confidence and questions. Some of the idea are really attractive but with technical challenge, while others seems mediocre but more feasible. So, how do we proceed? The answer is: tackle challenge by using design method: Visualizing user scenario, animation prototype. We're gonna start drawing and some simple flash animation(specifically Flash-Lite, flash for cellphone). I also think about Google Sketch-Up which allows me to do fast easy 3D concept drawing/ simulation.
| edit post

User Scenario

Posted by Unknown On 9:49 PM 0 comments
Since we decided to focus on ITP student as our potential user, we started to think about different user scenario, and also their potential need. Here is some interesting description:

1. Subway
User:
- Itp student, alone, commuting in a loud environment, with no privacy,
Stress Source:
- School work, loud environment, crowded places, time consumption
Existing Relaxation:
- iPod, PSP(game console), reading, cellphone game
Potential Need:
- entertainment relaxation method, talk to familiar people,

2. School
User:
- ITP student, faculty, admin, working on project
Stress Source:
- school project, time consumption, job hunting, noise, distraction
Existing Relaxation:
- iPod, wii, fuse-ball, friends, youtube video
Potential Need:
- quiet place, possibility of escaping ITP while at ITP,
relaxation method while working

3. Home
User:
- ITP student, faculty, admin, working on project
Stress Source:
- school project, finance in NYC, bills, grocery shopping, laundry
Existing Relaxation:
- TV, computer, bed & couch, alcohol, pot, Wii(game console), read, music
shower, smoke
Potential Need:
- to be discussed (you've almost got everything in your home)

4. Street
User:
- ITP student, faculty, admin, daily life and/or commuting
Stress Source:
- loud, crowded, time, crazy traffic in NYC, direction, weather
Existing Relaxation:
- iPod, smoke
Potential Need:
- wonderful map, portable entertainment relaxation

Later on, we'll discuss more about how we integrate our idea and the user scenario.
| edit post

Brain Storming

Posted by Unknown On 8:49 PM 0 comments
Exciting news! After our long journey on various research, the incubative energy in our team finally burst! Based on the research proposal we presented, we start brain storming and have crazy and wild ideas!

Let's see some fresh idea:

:: Wanderer's Compass ::
By using GPS or electronic compass embedded in cellphone, you can have a 5 minutes wandering experience.

:: Phonebook Lottery ::
Lottery go through your cellphone contact list, once you pull the bar, it directly pick random person in your contact list and automatically call them.

:: Temperature Module ::
Thermometer on the side of mobile that has a visual if desired. Keeps track of temperature and be it maybe with game interface. You have to learn to increase the temperature. -Daniela

:: Shake It, Shake It Real Good ::
By using cellphone embedded accelerometer, you can play games to throw out your stress or yelling at your virtual boss -Roger

:: Breath Helper ::
through auditory and image(maybe like an inflating circle), the mobile guides your breath, trying to make it more stable, slower, equal inhale and exhale, longer. -Daniela

:: Story Far Far Away ::
By using cellphone and wifi, you can experience others' story (Iceland, South Africa, India, Thailand...), share and see feedback. -Roger

:: Smile! ::
By using cellphone camera, you can capture your facial feature, and system will have a dorky face which leads you to do some funny face. Or simply use microphone to detect your sound, then guide you to laugh. -Roger

:: Replay Precious Time ::
Every time you laugh, you blush, you have joyful moment, you use cellphone to record your body info(bio info), next time when you feel depressed, you can recall this body info and try to make yourself back to the happy positive state. -Roger

:: ITP Mind Bath ::
Once you enter the physical space, 3 module you can choose:
1. Rest: peaceful music, dim light, soft couch.
2. Share: speak out your stress, sadness, secret.
3. Response: see others' stress story and response by leaving message -Roger

:: ITP Idea Generator ::
Everyday ITP student got an email asking for creative idea, these ideas will be stored in ITP server. Later if anyone need some inspiration, he can just log on the server to
check brilliant ideas. -Roger
| edit post
    ㄑ